Let's Connect
Have a question or want to collaborate? We'd love to hear from you.
Get in Touch
Whether you have technical questions, partnership inquiries, or just want to say hello, we're here to help.
Email Us
[email protected]Location
Remote-first, Global Team
What We Can Help With
GIDE (GenerativeIDE) is a privacy-first, offline AI code editor built on VS Code. It runs a local LLM on your machine with zero cloud dependencies and zero token costs. Our team supports developers across defense, healthcare, financial services, and robotics — environments where code privacy and air-gap operation are non-negotiable.
Whether you need help with installation on Windows 11, macOS 13+, or Linux; GPU configuration for NVIDIA RTX or Apple Silicon; or have questions about the Universal Refactoring Engine, MCP integrations, plan-gate safety system, or enterprise audit telemetry — we're here to help.
Technical Support
Installation, setup, and troubleshooting for all supported platforms. Check our documentation and troubleshooting guide first.
Enterprise & Compliance
Air-gap deployment, JSONL audit telemetry, PII redaction, and regulated-industry inquiries. GIDE is designed for defense, healthcare, and financial services environments.
Partnerships
Co-marketing, integration, and reseller inquiries for the GIDE platform and its MCP ecosystem.
Feedback & Features
Bug reports, feature requests, and community contributions. Browse the FAQ for common questions.
Ready to get started instead? You can download GIDE free or read the full feature list before reaching out.
Common Questions
What is the fastest way to get support?
Email us at [email protected] for direct support. For community discussions, bug reports, and peer help, visit community.generativeide.com. Our FAQ and troubleshooting guide cover the most common setup and configuration questions.
Where is GIDE based?
GIDE is built by GIDE, Inc. (GenerativeIDE), a Delaware C-corp based in Texas, with a remote-first global team. All AI processing happens on your local machine — no data is routed through our infrastructure for core AI features.
Can I request a demo or enterprise trial for my team?
Yes. GIDE is designed for enterprise use in regulated industries including defense, healthcare, and financial services. Use the form above to request an enterprise trial, compliance documentation, air-gap deployment guidance, or a team walkthrough. You can also download GIDE free and evaluate it directly on your hardware.
Need More Help?
If you’re not sure who to contact or you need help using GenerativeIDE, we’re happy to guide you to the right place.