Troubleshooting

Solutions to common issues

Performance

→Close other memory-intensive applications
→Ensure your system meets the minimum requirements (8GB RAM)
→Restart GIDE to clear memory

→The AI model requires RAM for fast inference
→Close unnecessary browser tabs and applications
→16GB RAM is recommended for optimal performance

Installation

→Follow the instructions shown in the macOS security dialog
→For Apple Silicon: Ensure you downloaded the correct version

→Follow the instructions shown in the Windows dialog
→The app is signed; this warning appears for new software

→Restart the application and try again
→If it still fails, restart your system
→Ensure you have a stable internet connection
→Contact support if the issue persists

Extensions

→Verify your internet connection is working
→Try the Open VSX website directly if the marketplace is slow
→Clear the extension cache and retry

→Check if the extension is available on Open VSX
→Extensions using proprietary Microsoft APIs won't work
→Look for alternative extensions with similar functionality

AI Features

→Use @file syntax to reference specific files in chat
→Keep your prompts focused and specific
→Ensure the file is saved before referencing it

→Always review and test generated code
→Provide more context in your prompt
→Break complex requests into smaller steps

Still having issues?

Contact Support