GenerativeIDE Privacy Policy
Last updated: December 15, 2025
This Privacy Policy describes how GenerativeIDE ("GenerativeIDE," "we," "us," or "our") collects, uses, discloses, and processes personal data when you use our software (.exe or .dmg), platform, documentation, and related tools, including our website (collectively, the "Service"). By accessing or using the Service, you agree to this Privacy Policy.
1. Information We Collect
We collect personal data in the following ways:
A. Information You Provide Directly
- Account Information: When you sign up, we collect your name, email address, and other identifiers.
- Payment Information: If you purchase a paid plan, your payment details are processed by our payment provider (e.g., Stripe). We do not store full payment card data.
- Inputs and Outputs: When you use GenerativeIDE, you may provide prompts, code, or data ("Inputs"), which generate AI based responses ("Outputs"). If you include personal data in your Inputs, that data may appear in Outputs.
- Feedback: We collect feedback, bug reports, or suggestions you provide.
- Communications: If you contact us (e.g., via email or chat), we may collect your name, contact info, and message content.
B. Information We Collect Automatically
- Device Information: Including browser type, operating system, device model, and network.
- Usage Logs: We log IP address, timestamps, usage metrics, and feature interactions to improve performance and detect abuse.
- Cookies & Similar Technologies: We use cookies, scripts, and analytics tools to personalize experience and understand usage.
- Google Analytics: We use Google Analytics to help us understand how visitors interact with our website. Google Analytics collects information such as how often users visit our site, what pages they visit, and what other sites they used prior to coming to our site. We use this information to improve our website and services. Google Analytics collects only the IP address assigned to you on the date you visit our site, rather than your name or other identifying information. For more information about how Google collects and processes data, please visit Google's Privacy Policy.
- Location Data: We may infer approximate location from your IP address for security or performance purposes.
C. Information We Do Not Collect
We do not intentionally collect sensitive personal data (e.g., health, biometric, or religious information) or data from individuals under 18. If you believe a minor has provided personal data, please contact us to remove it.
2. How We Use Personal Data
- Provide, operate, and maintain the Service.
- Create and manage accounts.
- Process payments and prevent fraud.
- Improve, debug, and develop the Service and the website.
- Communicate with you about updates or new features.
- Enforce our Terms of Service.
- Comply with legal obligations and protect our rights and users.
AI Training Policy
GenerativeIDE does not use your Inputs or Outputs to train our AI models. Your system collects Inputs and Outputs to train a local retrieval augmented generation (RAG) stored on your device only. We may review anonymized or aggregated data for security, abuse prevention, and analytics.
3. How We Share Personal Data
We may share personal data only as necessary:
- Service Providers: We use trusted vendors (e.g., hosting, analytics, payment processors) who process data on our behalf under strict confidentiality and security requirements.
- Legal Requirements: We may disclose information if required by law or to protect rights, property, or safety.
- Business Transfers: In case of a merger, acquisition, or reorganization, data may be transferred as part of that transaction.
- Affiliates: Our affiliates may access data only as permitted under this policy.
- With Consent: We may share information with your consent or at your direction.
We do not sell or rent personal data. We also do not share it for cross context behavioral or targeted advertising.
4. Data Retention
We retain personal data only as long as needed to provide the Service, meet legal obligations, and resolve disputes. When no longer required, data is deleted or anonymized.
5. Security
We use administrative, technical, and organizational measures to protect personal data. Our professional venders, such as Stripe, Inc. are strictly responsible for their own security measures and obligations to protect personal user data, therefore we rely on their security and make no guarantees and warranties for those vendors.
However, no system is completely secure. Use caution when sharing data and avoid submitting sensitive personal information.
6. Your Rights
Depending on your jurisdiction, you may have rights to:
- Access and receive a copy of your personal data.
- Correct inaccurate information.
- Request deletion of your data.
- Withdraw consent (if applicable).
- Restrict or object to processing.
- Lodge a complaint with a supervisory authority.
To exercise these rights, contact us at privacy@generativeide.com. We may verify your identity before fulfilling your request.
7. International Transfers
We process data primarily in the United States. If you are located outside the U.S., your data may be transferred and processed in jurisdictions with different data protection laws. We use standard contractual clauses or equivalent safeguards for international transfers.
8. Changes to This Policy
We may update this Privacy Policy periodically. When we do, we will revise the “Last updated” date.
You are responsible for reviewing this Policy from time to time, carefully observing the “last updated” date as we will not notify you. Continued use of the Service after changes means you accept the new policy.
9. Contact Information
GenerativeIDE, Inc.
687 Summit Ave, Jersey City, New Jersey - 07306.
Email: privacy@generativeide.com
Support: support@generativeide.com
Legal: legal@generativeide.com